Frequently Asked Questions

Is buying Mark Maxwell Music safe through your website?

Yes. Buying my music is 100% safe! I accept all major credit cards and guarantee secure online shopping. I use PayPal and Google Checkout exclusively, and they use the most powerful privacy systems available – much safer than using your credit card in person, by mail, or by phone. Nobody ever sees your credit card info. It is charged, and immediately erased – never stored on their systems at all.

I feel uncomfortable with using my credit card online. Can I still buy the your music?

Sure. Even though surveys confirm that it’s actually safer to use credit cards online than in a restaurant for example, we absolutely understand your concern. I offer flexible options to purchase the my music. You can also place your order by phone or regular mail.

I don’t have a credit card. How do I order your music without one?

No worries. I accept checks, money orders, international money orders and cash in addition to all major credit cards. All orders can be phoned or mailed.

When will my CDs arrive?

In the USA, if you get one CD, I send it by first class mail. Your CD will arrive in 3-5 days. If you get more than one CD, I send it by priority USPS Priority Mail. Your CDs will arrive in 2-3 days. Outside of the USA, I use Global Priority Mail. Sometimes that takes only 2 days! Usually, 5-6 days.

What happens if my CD arrives damaged in the mail?

Just let me know and I’ll send you another one immediately. Free of charge.

How much does it cost to ship the CD?

I include the cost of shipping in all orders placed in the US.

How do I get my mp3 downloads after I buy them?

As soon as your order is complete, you’ll receive an email with your download links. It’s easy.

My question isn’t answered on this page. What should I do?

If You have any questions please don’t hesitate to contact us. You can send us an e-mail at mark@mark-maxwell.com or call me at 800.627.5629.